Update by user Feb 18
I meant to write 2002 as the year which I first used COPA on my daughter's hair, not 2006.
Original review posted by user Feb 18
Loved it. I used it on my 5 yr old in 2006.
Before COPA, washing & combing her tightly coiled hair was a long & arduous process. After using COPA, her hair was frizz free, totally detangled, and seemed very strong, making it easy to get her ready for school. It was beautiful, so soft and shiny and easy to comb. COPA did not straighten my child's hair, but that was never expected or wanted; I loved the natural wavy look of her hair.
My first couple of orders were by credit card - no problem. Ignoring that voice in my head, I placed my last order by sending a $75 check in the mail for two kits, my check was cashed (I offered proof/cancelled check), my kits were never sent and I was told via repeated calls to COPA that there was no record of my order. Each rep I spoke with would tell me that the previous rep didn't work there and each would say they would call me back but never did, and neither my order nor my money was sent to me.
It was so upsetting. I wish I could get the product locally, this time for myself.
Review about: Copa Hair Care.
Reason of review: Problem with delivery.
Monetary Loss: $75.
Preferred solution: Deliver product or service ordered.